General terms and conditions

The use of the thetraveller.co.uk website is subject to the acceptance of these general terms and conditions of use, which are intended in particular to define the objectives of the website and its limits. If you do not agree with these terms and conditions, you must close the website in your Internet browser. The use of the the traveller.co.uk website is intended exclusively for personal and non-commercial use.

The objective of the thetraveller.co.uk website

Thetrevaller.co.uk is a site that allows you to help you find the trip that suits your needs best thanks to a powerful search engine with about fifty different criteria and detailed country pages. Once your criteria have been selected, thetraveller.co.uk puts you in touch with the different merchant sites that sell the product you are interested in (hotel reservation, flight, rental, car...). thetraveller.co.uk helps you in the search for trips but does not sell anything. thetraveller.co.uk is therefore not a travel agency

Third party content

thetraveller.co.uk has about fifty serious and competent tour operators. thetraveller.co.uk does not therefore refer to all tour operators present on the Internet and is not an exhaustive list of all the travel offers available on the Internet. The indexation of data from travel agencies shall be carried out automatically by computerised processes, without any human intervention and in accordance with contracts or agreements concluded, as the case may be, whether for a fee or not. The results of the search engine are not exhaustive because only data from online tour operators referenced by thetraveller.co.uk are indexed. The data on the site are updated by the tour operators at least every 24 hours but it is possible that the automatic indexation of the data may experience technical failures (State of the Internet network) internal or external to the site from thetraveller.co.uk. In this case, the data will not be updated as regularly, which may lead to undated and incorrect information. thetraveller.co.uk is therefore not in a position to guarantee that the information provided by tour operators is free of errors. You are therefore asked to check on the tour operator's website the accuracy of the information found on thetraveller.co.uk (prices, departure dates, formalities, etc.) before placing an order with this tour operator. In the event of an order, the price and details of the service indicated on the tour operator's website at the time of your purchase will be those actually applied. thetraveller.co.uk does not intervene in the commercial relationship between you and a tour operator, and therefore, any dispute concerning an order placed with a tour operator must be resolved directly with the same tour operator.

Intellectual Property

The thetraveller.co.uk website contains a number of data to help you with your travel needs. These data are the property of thetraveller.co.uk or are provided by external service providers.

- Data specific to from thetraveller.co.ukThe title, design, form, photos of the thetraveller.co.uk website as well as its content such as "good tips" travel pages, descriptive pages of each country, (content specific to thetraveller.co.uk and written by travel lovers) are the property of thetraveller.co.uk. thetraveller.co.uk prohibits its visitors from electronically copying these elements. Any reproduction, modification, distribution without the prior written authorization of thetraveller.co.uk, is strictly prohibited and constitutes a counterfeit punishable by law. All content on the site and all related intellectual property rights are the property of thetraveller.co.uk or its Partners. The namethetraveller.co.uk and any other trademarks, logos, representations of departure displayed on the site belong to the person who owns thetraveller.co.uk. You are not granted any rights to the content and intellectual property rights of the Site, which remain the exclusive property of thetraveller.co.uk or its Partners. Any unauthorized use of all or part of the content of the Site and the intellectual property rights relating to it may be the subject of legal proceedings.

- Data provided by external service providers Some of the tourism data on the thetraveller.co.uk swebite comes from external organizations: data on the cost of living (numbeo.com), administrative formalities, vaccines, country risks. These data are not verified by thetraveller.co.uk which cannot be held responsible for them. We therefore advise you to check this data with the competent authorities before making any travel decisions.

Protection of personal data

thetraveller.co.uk does not ask you to enter your personal data when you browse the site. However, you may be asked to enter your email address to subscribe to our newsletter. In this case, the person who owns thetraveller.co.uk undertakes not to communicate this data to third parties, except for third parties hosting the site who are required to respect the confidentiality of this data. We are committed to protecting your personal data; Dreamware has been declared to the National Commission for Information Technology and Freedom (CNIL) under number 1954280. In accordance with the French law "Informatique et libertés" n°78-17 of 6 January 1978, you have the right to oppose, access, portability, modification, rectification and deletion of personal information concerning you. This right may be exercised with the Data Controller: Damien Marx - by mail to Dreamware, 6 impasse des Jeux de Boules à Caluire - by email by writing to contact @partir.com The natural person who owns thetraveller.co.uk undertakes to respond to your request within thirty working days of receipt at the latest, provided that it is sufficiently precise and accompanied by proof of identity. Your personal data are kept for a period of 13 months at the end of which you will be offered to unsubscribe or your subscription will be tacitly extended for a further period of 13 months. However, Dreamware may be required to archive your data for a maximum of 5 years in order to respond to a possible liability action.

Responsibilities and liability

thetraveller.co.uk is a website listing the offers of tour operators and other external service providers. It connects a potential customer with a service provider; it is therefore not directly selling third party sites presented on its site or accessible via its site. The links on thetraveller.co.uk send you to sites of external providers, sites that are not under the control of thetraveller.co.uk. thetraveller.co.uk is in no way responsible for the content of these sites, the links they contain, the products or services they offer, or the updates made. Only these third party sites are responsible for their content and accuracy. thetraveller.co.uk cannot therefore guarantee the accuracy of all the information transmitted by third party sites. All the information provided on the www.thetraveller.co.uk website is therefore provided in good faith, as it stands. They may contain inaccuracies, omissions, gaps, outdated information. Under no circumstances shall thetraveller.co.uk be liable for any incidents that may occur during a trip or for any damages, losses, claims, damages, including, without limitation, lost profits and pecuniary damages, resulting from or related in any way to the use of the data or information services offered on www.thetraveller.co.uk. What to do in case of a problem with your booking or travel? thetraveller.co.uk is not a travel agency or tour operator. As a result, www.thetraveller.co.uk is not a commercial site and does not take any orders. All your orders are placed directly on the website of the tour operator you have chosen and we have no information about them. Therefore, if you have a problem with your booking, we recommend the following steps: -For any question/problem with your reservation or travel before or after the service, contact the tour operator (travel agency, tour operator, carrier, hirer, hotelier, etc.) with whom you made your reservation by phone, email or mail. -If no solution is found with the tour operator, you can obtain information and assistance in your efforts by contacting various organizations such as: National Union of Travel Agents, Consumer Associations... You can also contact your insurer because in most cases, you benefit from a free legal assistance service as part of your home insurance.

Disputes and arbitration

These T&Cs and T&Cs are subject to French law. For the settlement of any dispute between the parties relating to these general conditions of use and service, the Tribunal de Grande Instance de Lyon is expressly granted jurisdiction.